fast shipping | 14 days return policy | free shipping above 75,- IN nl

Return Policy

You have the right to withdraw from the contract within 14 days without stating reasons. During this period you can do with the product what is reasonably necessary to assess the product. You are allowed to try out the product as you would in a physical store. You can also remove the product from the packaging, unless the packaging contains a seal. If you have done more than was necessary to try the product, we may charge you for this.

The withdrawal period expires 14 days after the day on which you, or a third party designated by you other than the carrier, took possession of the product. If you have ordered several goods with different delivery times in one order, the withdrawal period will expire 14 days after the day on which you received the last product or part.

To make use of your right of withdrawal, we request that you return the items via the Return Portal within 14 days of receipt.

We request that you return the product in its original packaging as much as possible. The product must be returned well packaged.

You can request a return label via the Returns Portal .

You can also return your return shipment yourself. PLEASE NOTE:Always provide our e-mail address info@leezza.com if you send your return package yourself via PostNL. Because PostNL no longer leaves notes when the mail is delivered to the neighbors or to a collection point, we only receive a message if an e-mail address has been entered. We therefore advise you to use the return label via the Returns Portal .

The return costs are always for your own account. Damage or loss incurred during the return shipment will not be reimbursed.

exchange
Exchange is also possible. This is possible for the same item in a different color or size, but also for a different item.

You can exchange the product within 14 days via the Returns Portal .

Refund
In the event of a withdrawal, you will receive the payments for the returned items as soon as possible and at the latest within 14 days after you have indicated that you wish to make use of the right of withdrawal and after the product has been received by us. You bear the costs for the return shipment yourself.

Discounted items
Items that are discounted for 50% or more may be returned. For this we charge an amount of 4.95 per item in return and processing costs.